You love communicating with other people and are a helpful, friendly person? Then we are looking for you as a DUTCH-speaking Customer Service Representative (m/f/d) for Foundever®! Provide excellent customer service to customers of an extended warranty provider for consumer electronics and home appliances. Start date: 24.02.2025 | Location: Berlin Neukölln / Home Office | Weekly hours: 20 - 40 h Working hours: Mon - Fr between 10:00 AM and 06:05 PM | Sat between 09:00 AM and 1:00 PM Salary: 2.453 - 2.653 €/month (Fixed salary 2.223 €/month at 40h/week + Language Bonus 200 €/month + performance bonus up to 200 €/month + home office allowance 30 €/month) Your benefits: - Permanent employment contract with 27 - 30 vacation days (depending on length of service) + special leave for special occasions - Number of hours per week that suits you and your life: 20, 25, 30, 35 or 40 hours per week possible! - Employee benefits with added value: exclusive shopping discounts, bike-leasing, maximum capital-forming benefits (40 €/month), company pension plan, subsidy for job ticket, and much more - Get to know your colleagues at our great summer parties or cozy barbecue evenings - Many internal career opportunities: 84% of our promotion jobs and 93% of our management positions are filled internally! - We have great people working for our good: MaxPerts, Works Council + Representative Council for Severely Disabled Employees - Health & Mental Health: With numerous health initiatives, we ensure that you stay fit and can relax with us (joint yoga challenges, relaxation exercises, etc.) - Digital, paid training and hardware provided for the ideal start with us - Sustainability - We protect our environment with efficient planning and productive processes (waste management, water management, conversion to renewable energies, participation in the Science Based Target Initiative) - International career opportunities through numerous German-speaking projects around the globe (Bulgaria, Greece, Morocco, Portugal, Spain, Turkey, Cyprus, etc.) - Optional German language classes Your new tasks: - Damage assessment of defective electronic devices of our Dutch-speaking customers by telephone and e-mail - Increasing customer satisfaction by processing inquiries quickly and competently - Review of the submitted claims for damages Your qualifications: - Fluency in Dutch (C2-level) and English (B2-level) - Commercial and technical affinity regarding the internet and phone calls - PC literacy - Previous customer service experience preferable - Willing to work flexible hours as the job demands ability to work on owns initiative and under pressure to meet deadlines - Willingness to learn and eagerness to learn - Empathetic and socially competent personality You have the following requirements for working from home: - A broadband connection (DSL, VDSL or cable connection) - An Internet connection with a speed of 16 Mbit/s downstream and 1 Mbit/s upstream (in a shared Internet household, the performance should be significantly faster!) - A computer that is connected directly to the Internet via a router. This must support NAT (Network Address Translation), have a firewall component and ideally be connected to the home network with IPv4. - A quiet, lockable room to work in and an ergonomic workstation - Your place of residence must be in Germany Sounds like the right job? Take your chance and apply now! This is what you can expect from us after you have applied: 1. our super-friendly recruiting team will contact you by phone to introduce themselves to you and clarify all further details. 2. after a successful recruitment test, a video interview will take place with your recruiter and a project manager (Team Manager or Operations Manager). 3. if all these steps are positive, we will welcome you with a permanent position! <a href="https://vimeo.com/802670022/a7659113f4" target="_blank" rel="nofollow">https://vimeo.com/802670022/a7659113f4</a> (<a href="https://vimeo.com/802670022/a7659113f4" target="_blank" rel="nofollow">https://vimeo.com/802670022/a7659113f4</a>?) Do you have any further questions? You can reach us by e-mail at <a href="mailto:[email protected]" rel="nofollow">[email protected]</a> (https://mailto:<a href="mailto:[email protected]" rel="nofollow">[email protected]</a>?) ! About Foundever® Foundever® is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. There are many special moments in life. We also have them in our everyday work, because together we make a big difference! Create your best moments - with Foundever®! <a href="https://vimeo.com/869123333/8b58d2ed9e" target="_blank" rel="nofollow">https://vimeo.com/869123333/8b58d2ed9e</a> (<a href="https://vimeo.com/869123333/8b58d2ed9e" target="_blank" rel="nofollow">https://vimeo.com/869123333/8b58d2ed9e</a>?) We have a wide variety of people working for us - career changers, students, mothers, fathers, people of different ages, degrees of disability, countries and religions as well as non-binary people. All people are welcome at Foundever®! Where are you staying? Job-ID: 395485
تاريخ البدء
2025-02-24
Frau Patricia Kampf
Sonnenallee 221 d-f
12059
Foundever B.V. & Co. KG, Sonnenallee 221 d-f, 12059 Berlin, Deutschland, Berlin
التقديم عبر
Berlin
Wir [suchen] Sie als Callcenteragent im Dienstleistungsbereich [] (m/w/d)
Bewerben Sie sich am besten noch heute telefonisch bei Frau Schmitt unter +49 30 2065800 oder per Email [email protected]
Ihre Aufgaben:
- Annahme eingehender Anrufe von Bürgern
- Entgegennahme der eingehenden Calls der Notrufzentrale (via Telefon; Inbound)
- Kundenrückgewinnung, Kündigungsvermeidung
- Beratung von Kunden (Inbound)
Anforderungen:
- Professioneller Telefonist
- Visualisierungs- und Kommunikationssoftware MindManager: Grundkenntnisse
- Textverarbeitung Word (MS Office): Grundkenntnisse
- Freude und Geschick im Umgang mit Kunden
Referenznummer: 12016-10002485583-S
Wir suchen aktuell Sie als Callcenteragent/in für den Bezirk Steglitz.
Wir, PerZukunft Arbeitsvermittlung GmbH & Co KG in der Filiale Steglitz, sind von DEKRA geprüft und als Träger nach AZAV mit der Zertifizierungsnummer 31T1112195/2 zugelassen.
Als private Arbeitsvermittlung arbeiten wir mit den Aktivierungs- und Vermittlungsgutscheinen der Agentur für Arbeit oder des Jobcenters.
Zudem kooperieren wir mit einigen unserer Kunden im Bereich Callcenter, welche die Kosten für die erfolgreiche Vermittlung tragen.
Mit dem Absenden der Bewerbungsunterlagen erklären Sie sich damit einverstanden, dass Ihre Daten im Rahmen unserer Vermittlertätigkeit elektronisch verarbeitet und gespeichert werden.
Unsere ausführliche Datenschutzerklärung finden Sie unter: https://www.perzukunft.de/pages/data-protection
PerZukunft Arbeitsvermittlung GmbH&Co.KG
Schildhornstraße. 92 12163 Berlin
Julia Schmitt
+49 30 2065800
[email protected]
BA
Berlin
Falls (Sie) immer noch nach einem Job im Callcenter suchen, können Sie sich ab sofort bei PerZukunft für eine Vermittlung zum Callcenteragenten (m/w/d) für den Mobilfunk bewerben.
Bewerben Sie sich am besten noch heute telefonisch bei Frau Stern unter +49 30 2360880 oder per Email [email protected]
Ihre Aufgaben:
- Rechnungen erstellen und kontrollieren
- Telefonische und schriftliche Kundenberatung zu Schuhen, Mode, Taschen und Accessoires
- Durchführung von Beratungsgesprächen zum Thema Energie und Wasser Vorsorge
Anforderungen:
- Fundierte Kenntnisse im Kundenumgang
- Angemessenes Verhalten
- Ruhiges Wesen
Referenznummer: 12016-10002482612-S
Wir suchen aktuell Sie als Callcenteragent/in für den Bezirk Marzahn.
Wir, PerZukunft Arbeitsvermittlung GmbH & Co KG in der Filiale Marzahn, sind von DEKRA geprüft und als Träger nach AZAV mit der Zertifizierungsnummer 31T1112195/2 zugelassen.
Als private Arbeitsvermittlung arbeiten wir mit den Aktivierungs- und Vermittlungsgutscheinen der Agentur für Arbeit oder des Jobcenters.
Zudem kooperieren wir mit einigen unserer Kunden im Bereich Callcenter, welche die Kosten für die erfolgreiche Vermittlung tragen.
Mit dem Absenden der Bewerbungsunterlagen erklären Sie sich damit einverstanden, dass Ihre Daten im Rahmen unserer Vermittlertätigkeit elektronisch verarbeitet und gespeichert werden.
Unsere ausführliche Datenschutzerklärung finden Sie unter: https://www.perzukunft.de/pages/data-protection
PerZukunft Arbeitsvermittlung GmbH&Co.KG
Allee der Kosmonauten 33G 12681 Berlin
Daniela Stern
+49 30 2360880
[email protected]
BA
Berlin
Call Center Agent (m/w/d)
Stellen-ID: 66
Standort: Berlin
Anstellungsart(en): Vollzeit
Arbeitszeit: 30 - 40 Stunden pro Woche
Wir suchen
für unseren Kunden am Standort Berlin Marzahn - Hellersdorf suchen wir im Rahmen der Arbeitnehmerüberlassung und gegebenenfalls zur späteren Festeinstellung
Call Center Agents (m/w/d)
Deine Aufgaben
- Verbraucherumfrage
- Allgemeine Umfragen zu Haushalten
- Spannende weitere Projekte
- Beantworten von E-Mails
Dein Profil
- Sie sind kommunikativ
- Erfahrung im Bereich Kundenservice (nicht zwingend)
- Gerne auch Quereinsteiger
- Spaß am telefonieren
Wir bieten
- Eine unbefristete Beschäftigung in Vollzeit oder Teilzeit
- Übertarifliche Bezahlung nach Tarif gem. GVP + Branchenzuschläge
- bis zu 30 Tage Urlaub im Jahr
- Monatliche Goodies bei namhaften Anbietern
- Betriebliche Altersvorsorge
- Weihnachts- und Urlaubsgeld
- Mindestens zwei freie Wochenenden im Monat
- Jobticket
- Enge Betreuung durch unser Team
- Sehr gute Übernahmechancen bei unseren Kunden
- Attraktive Mitarbeiter-werben-Mitarbeiter-Prämien bis zu 750€ für Bewerber UND Mitarbeiter
- berufliche Weiterentwicklung durch abwechslungsreiche Einsätze, Fortbildungen über kooperierende Träger uvm.
Ich freue mich auf Deine Bewerbung und wünsche viel Erfolg!
Isabell Merkel
Persolut Berlin GmbH
Tempelhofer Damm 159
12099 Berlin
Telefon: (030) 75 65 14 4 -0
Telefax: (030) 75 65 14 4 -29
Abteilung(en): Office Management, Sonstiges
Tarifvertrag: GVP
Entgeltgruppe: Nach Vereinbarung - je nach Erfahrung und Qualifikation
Berlin
You love communicating with other people and are a helpful, friendly person? Then we are looking for you as a NORWEGIAN-speaking **Customer Service Representative (m/f/d)** for Foundever! Provide excellent customer service to customers of an extended warranty provider for consumer electronics and home appliances.
**Start date:** 24.02.2025 | **Location:** Berlin Neukölln / Home Office | **Weekly hours:** 20 - 40 h | **Working hours:** Mon - Fr between 08:00 AM and 8:00 PM / Sat - 09:00 AM - 5:00 PM | Salary: 2.523 - 2.723 €/month (Fixed salary 2.223 €/month at 40h/week + Language Bonus 300 €/month + performance bonus up to 200 €/month + home office allowance 30 €/month)
**Your benefits:**
- **Permanent employment contract** with **27 - 30 vacation days** (depending on length of service) + **special leave** for special occasions
- Number of hours per week that suits you and your life: **20, 25, 30, 35** or **40 hours per week** possible!
- **Employee benefits with added value:** exclusive shopping discounts, bike-leasing, maximum capital-forming benefits (40 €/month), company pension plan, subsidy for job ticket, and much more
- Get to know your colleagues at our **great summer parties** or **cozy barbecue evenings**
- **Many internal career opportunities:** 84% of our promotion jobs and 93% of our management positions are filled internally!
- We have great people working for our good: **MaxPerts**, **Works Council** + **Representative Council for Severely Disabled Employees** + **Diversity Team**
- **Health & Mental Health:** With numerous health initiatives, we ensure that you stay fit and can relax with us (joint yoga challenges, relaxation exercises, etc.)
- **Digital, paid training** and **hardware** provided for the ideal start with us
- **Sustainability** - We protect our environment with efficient planning and productive processes (waste management, water management, conversion to renewable energies, participation in the Science Based Target Initiative)
- **International career opportunities** through numerous German-speaking projects around the globe (Bulgaria, Greece, Morocco, Portugal, Spain, Turkey, Cyprus, etc.)
- Optional **German language classes**
**Your new tasks:**
- Damage assessment of defective electronic devices of our Norwegian-speaking customers by telephone and e-mail
- Increasing customer satisfaction by processing inquiries quickly and competently
- Review of the submitted claims for damages
**Your qualifications:**
- Fluency in Norwegian (C2-level) and English (B2-level)
- Commercial and technical affinity regarding the internet and phone calls
- PC literacy
- Previous customer service experience preferable
- Willing to work flexible hours as the job demands ability to work on owns initiative and under pressure to meet deadlines
- Willingness to learn and eagerness to learn
- Empathetic and socially competent personality
##
**You have the following requirements for working from home:**
- A broadband connection (DSL, VDSL or cable connection)
- An Internet connection with a speed of 16 Mbit/s downstream and 1 Mbit/s upstream (in a shared Internet household, the performance should be significantly faster!)
- A computer that is connected directly to the Internet via a router. This must support NAT (Network Address Translation), have a firewall component and ideally be connected to the home network with IPv4.
- A quiet, lockable room to work in and an ergonomic workstation
- Your place of residence must be in Germany
Sounds like the right job? **Take your chance and apply now!**
**This is what you can expect from us after you have applied:**
**1.** our super-friendly recruiting team will contact you by phone to introduce themselves to you and clarify all further details.
**2.** after a successful recruitment test, a video interview will take place with your recruiter and a project manager (Team Manager or Operations Manager).
**3.** if all these steps are positive, we will welcome you with a permanent position! [https://vimeo.com/802670022/a7659113f4](https://vimeo.com/802670022/a7659113f4? "https://vimeo.com/802670022/a7659113f4")
**Do you have any further questions?**
You can reach us by e-mail at [[email protected]](https://mailto:[email protected]? "mailto:[email protected]") !
**About Foundever**®****
Foundever®**** is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
There are many special moments in life. We also have them in our everyday work, because together we make a big difference! *Create your best moments - with Foundever*®**** *!* *[https://vimeo.com/869123333/8b58d2ed9e](https://vimeo.com/869123333/8b58d2ed9e? "https://vimeo.com/869123333/8b58d2ed9e")*
We have a wide variety of people working for us - career changers, students, mothers, fathers, people of different ages, degrees of disability, countries and religions as well as non-binary people. **All people are welcome at Foundever**®**!** Where are you staying?
**Job-ID:** 395483
Berlin
You love communicating with other people and are a helpful, friendly person? Then we are looking for you as a DUTCH-speaking Customer Service Representative (m/f/d) for Foundever®! Provide excellent customer service to customers of an extended warranty provider for consumer electronics and home appliances.
Start date: 24.02.2025 | Location: Berlin Neukölln / Home Office | Weekly hours: 20 - 40 h
Working hours: Mon - Fr between 10:00 AM and 06:05 PM | Sat between 09:00 AM and 1:00 PM
Salary: 2.453 - 2.653 €/month (Fixed salary 2.223 €/month at 40h/week + Language Bonus 200 €/month + performance bonus up to 200 €/month + home office allowance 30 €/month)
Your benefits:
- Permanent employment contract with 27 - 30 vacation days (depending on length of service) + special leave for special occasions
- Number of hours per week that suits you and your life: 20, 25, 30, 35 or 40 hours per week possible!
- Employee benefits with added value: exclusive shopping discounts, bike-leasing, maximum capital-forming benefits (40 €/month), company pension plan, subsidy for job ticket, and much more
- Get to know your colleagues at our great summer parties or cozy barbecue evenings
- Many internal career opportunities: 84% of our promotion jobs and 93% of our management positions are filled internally!
- We have great people working for our good: MaxPerts, Works Council + Representative Council for Severely Disabled Employees
- Health & Mental Health: With numerous health initiatives, we ensure that you stay fit and can relax with us (joint yoga challenges, relaxation exercises, etc.)
- Digital, paid training and hardware provided for the ideal start with us
- Sustainability - We protect our environment with efficient planning and productive processes (waste management, water management, conversion to renewable energies, participation in the Science Based Target Initiative)
- International career opportunities through numerous German-speaking projects around the globe (Bulgaria, Greece, Morocco, Portugal, Spain, Turkey, Cyprus, etc.)
- Optional German language classes
Your new tasks:
- Damage assessment of defective electronic devices of our Dutch-speaking customers by telephone and e-mail
- Increasing customer satisfaction by processing inquiries quickly and competently
- Review of the submitted claims for damages
Your qualifications:
- Fluency in Dutch (C2-level) and English (B2-level)
- Commercial and technical affinity regarding the internet and phone calls
- PC literacy
- Previous customer service experience preferable
- Willing to work flexible hours as the job demands ability to work on owns initiative and under pressure to meet deadlines
- Willingness to learn and eagerness to learn
- Empathetic and socially competent personality
You have the following requirements for working from home:
- A broadband connection (DSL, VDSL or cable connection)
- An Internet connection with a speed of 16 Mbit/s downstream and 1 Mbit/s upstream (in a shared Internet household, the performance should be significantly faster!)
- A computer that is connected directly to the Internet via a router. This must support NAT (Network Address Translation), have a firewall component and ideally be connected to the home network with IPv4.
- A quiet, lockable room to work in and an ergonomic workstation
- Your place of residence must be in Germany
Sounds like the right job? Take your chance and apply now!
This is what you can expect from us after you have applied:
1. our super-friendly recruiting team will contact you by phone to introduce themselves to you and clarify all further details.
2. after a successful recruitment test, a video interview will take place with your recruiter and a project manager (Team Manager or Operations Manager).
3. if all these steps are positive, we will welcome you with a permanent position! https://vimeo.com/802670022/a7659113f4 (https://vimeo.com/802670022/a7659113f4?)
Do you have any further questions?
You can reach us by e-mail at [email protected] (https://mailto:[email protected]?) !
About Foundever®
Foundever® is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
There are many special moments in life. We also have them in our everyday work, because together we make a big difference! Create your best moments - with Foundever®! https://vimeo.com/869123333/8b58d2ed9e (https://vimeo.com/869123333/8b58d2ed9e?)
We have a wide variety of people working for us - career changers, students, mothers, fathers, people of different ages, degrees of disability, countries and religions as well as non-binary people. All people are welcome at Foundever®! Where are you staying?
Job-ID: 395485
Berlin
You love communicating with other people and are a helpful, friendly person? Then we are looking for you as a DANISH-speaking Customer Service Representative (m/f/d) for Foundever! Provide excellent customer service to customers of an extended warranty provider for consumer electronics and home appliances.
Start date: 24.02.2025 | Location: Berlin Neukölln / Home Office | Weekly hours: 20 - 40 h | Working hours: Mon - Fr between 08:00 AM and 8:00 PM / Sat - 09:00 AM - 5:00 PM | Salary: 2.523 - 2.723 €/month (Fixed salary 2.223 €/month at 40h/week + Language Bonus 300 €/month + performance bonus up to 200 €/month + home office allowance 30 €/month)
Your benefits:
- Permanent employment contract with 27 - 30 vacation days (depending on length of service) + special leave for special occasions
- Number of hours per week that suits you and your life: 20, 25, 30, 35 or 40 hours per week possible!
- Employee benefits with added value: exclusive shopping discounts, bike-leasing, maximum capital-forming benefits (40 €/month), company pension plan, subsidy for job ticket, and much more
- Get to know your colleagues at our great summer parties or cozy barbecue evenings
- Many internal career opportunities: 84% of our promotion jobs and 93% of our management positions are filled internally!
- We have great people working for our good: MaxPerts, Works Council + Representative Council for Severely Disabled Employees + Diversity Team
- Health & Mental Health: With numerous health initiatives, we ensure that you stay fit and can relax with us (joint yoga challenges, relaxation exercises, etc.)
- Digital, paid training and hardware provided for the ideal start with us
- Sustainability - We protect our environment with efficient planning and productive processes (waste management, water management, conversion to renewable energies, participation in the Science Based Target Initiative)
- International career opportunities through numerous German-speaking projects around the globe (Bulgaria, Greece, Morocco, Portugal, Spain, Turkey, Cyprus, etc.)
- Optional German language classes
Your new tasks:
- Damage assessment of defective electronic devices of our Danish-speaking customers by telephone and e-mail
- Increasing customer satisfaction by processing inquiries quickly and competently
- Review of the submitted claims for damages
Your qualifications:
- Fluency in Danish (C2-level) and English (B2-level)
- Commercial and technical affinity regarding the internet and phone calls
- PC literacy
- Previous customer service experience preferable
- Willing to work flexible hours as the job demands ability to work on owns initiative and under pressure to meet deadlines
- Willingness to learn and eagerness to learn
- Empathetic and socially competent personality
You have the following requirements for working from home:
- A broadband connection (DSL, VDSL or cable connection)
- An Internet connection with a speed of 16 Mbit/s downstream and 1 Mbit/s upstream (in a shared Internet household, the performance should be significantly faster!)
- A computer that is connected directly to the Internet via a router. This must support NAT (Network Address Translation), have a firewall component and ideally be connected to the home network with IPv4.
- A quiet, lockable room to work in and an ergonomic workstation
- Your place of residence must be in Germany
Sounds like the right job? Take your chance and apply now!
This is what you can expect from us after you have applied:
1. our super-friendly recruiting team will contact you by phone to introduce themselves to you and clarify all further details.
2. after a successful recruitment test, a video interview will take place with your recruiter and a project manager (Team Manager or Operations Manager).
3. if all these steps are positive, we will welcome you with a permanent position! https://vimeo.com/802670022/a7659113f4 (https://vimeo.com/802670022/a7659113f4?)
Do you have any further questions?
You can reach us by e-mail at [email protected] (https://mailto:[email protected]?) !
About Foundever®****
Foundever®**** is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
There are many special moments in life. We also have them in our everyday work, because together we make a big difference! Create your best moments - with Foundever®**** ! https://vimeo.com/869123333/8b58d2ed9e (https://vimeo.com/869123333/8b58d2ed9e?)
We have a wide variety of people working for us - career changers, students, mothers, fathers, people of different ages, degrees of disability, countries and religions as well as non-binary people. All people are welcome at Foundever®**!** Where are you staying?
Berlin
You love communicating with other people and are a helpful, friendly person? Then we are looking for you as a SWEDISH-speaking Customer Service Representative (m/f/d) for Foundever! Provide excellent customer service to customers of an extended warranty provider for consumer electronics and home appliances.
Start date: 24.02.2025 | Location: Berlin Neukölln / Home Office | Weekly hours: 20 - 40 h | Working hours: Mon - Fr between 08:00 AM and 8:00 PM / Sat - 09:00 AM - 5:00 PM | Salary: 2.523 - 2.723 €/month (Fixed salary 2.223 €/month at 40h/week + Language Bonus 300 €/month + performance bonus up to 200 €/month + home office allowance 30 €/month)
Your benefits:
- Permanent employment contract with 27 - 30 vacation days (depending on length of service) + special leave for special occasions
- Number of hours per week that suits you and your life: 20, 25, 30, 35 or 40 hours per week possible!
- Employee benefits with added value: exclusive shopping discounts, bike-leasing, maximum capital-forming benefits (40 €/month), company pension plan, subsidy for job ticket, and much more
- Get to know your colleagues at our great summer parties or cozy barbecue evenings
- Many internal career opportunities: 84% of our promotion jobs and 93% of our management positions are filled internally!
- We have great people working for our good: MaxPerts, Works Council + Representative Council for Severely Disabled Employees + Diversity Team
- Health & Mental Health: With numerous health initiatives, we ensure that you stay fit and can relax with us (joint yoga challenges, relaxation exercises, etc.)
- Digital, paid training and hardware provided for the ideal start with us
- Sustainability - We protect our environment with efficient planning and productive processes (waste management, water management, conversion to renewable energies, participation in the Science Based Target Initiative)
- International career opportunities through numerous German-speaking projects around the globe (Bulgaria, Greece, Morocco, Portugal, Spain, Turkey, Cyprus, etc.)
- Optional German language classes
Your new tasks:
- Damage assessment of defective electronic devices of our Swedish-speaking customers by telephone and e-mail
- Increasing customer satisfaction by processing inquiries quickly and competently
- Review of the submitted claims for damages
Your qualifications:
- Fluency in Swedish (C2-level) and English (B2-level)
- Commercial and technical affinity regarding the internet and phone calls
- PC literacy
- Previous customer service experience preferable
- Willing to work flexible hours as the job demands ability to work on owns initiative and under pressure to meet deadlines
- Willingness to learn and eagerness to learn
- Empathetic and socially competent personality
You have the following requirements for working from home:
- A broadband connection (DSL, VDSL or cable connection)
- An Internet connection with a speed of 16 Mbit/s downstream and 1 Mbit/s upstream (in a shared Internet household, the performance should be significantly faster!)
- A computer that is connected directly to the Internet via a router. This must support NAT (Network Address Translation), have a firewall component and ideally be connected to the home network with IPv4.
- A quiet, lockable room to work in and an ergonomic workstation
- Your place of residence must be in Germany
Sounds like the right job? Take your chance and apply now!
This is what you can expect from us after you have applied:
1. our super-friendly recruiting team will contact you by phone to introduce themselves to you and clarify all further details.
2. after a successful recruitment test, a video interview will take place with your recruiter and a project manager (Team Manager or Operations Manager).
3. if all these steps are positive, we will welcome you with a permanent position! https://vimeo.com/802670022/a7659113f4 (https://vimeo.com/802670022/a7659113f4?)
Do you have any further questions?
You can reach us by e-mail at [email protected] (https://mailto:[email protected]?) !
About Foundever®****
Foundever®**** is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
There are many special moments in life. We also have them in our everyday work, because together we make a big difference! Create your best moments - with Foundever®**** ! https://vimeo.com/869123333/8b58d2ed9e (https://vimeo.com/869123333/8b58d2ed9e?)
We have a wide variety of people working for us - career changers, students, mothers, fathers, people of different ages, degrees of disability, countries and religions as well as non-binary people. All people are welcome at Foundever®**!** Where are you staying?
Job-ID: 395484
Berlin
Aktuell suchen wir einen Callcenteragent (m/w/d)
in der Beratung (der) Kunden
Bewerben Sie sich am besten noch heute telefonisch bei Frau Schmitt unter +49 30 2065800 oder per Email [email protected]
Ihre Aufgaben:
- Kunden per E-Mail beraten und betreuen
- permanente Beobachtung und Bewertung der Mitarbeiterleistung
- Betreuung der Anwender im Rahmen des IT Support.
- Fehlersuche und -behebung
- Telefonische Entgegennahme der eingehenden IT-Störungen aus dem Hard- und Softwarebereich
Anforderungen:
- Erweiterte Kenntnisse im Dänischen
- Erste nachweisbare Berufserfahrung in der Service-Branche
- Erste Vertriebserfahrung vorteilhaft
- Gute Kenntnisse beim Agieren im Umfeld sozialer Medien
Referenznummer: 12016-10002485676-S
Wir suchen aktuell Sie als Callcenteragent/in für den Bezirke Charlottenburg, Hellersdorf und Lankwitz.
Wir, PerZukunft Arbeitsvermittlung GmbH & Co KG in der Filiale Steglitz, sind von DEKRA geprüft und als Träger nach AZAV mit der Zertifizierungsnummer 31T1112195/2 zugelassen.
Als private Arbeitsvermittlung arbeiten wir mit den Aktivierungs- und Vermittlungsgutscheinen der Agentur für Arbeit oder des Jobcenters.
Zudem kooperieren wir mit einigen unserer Kunden im Bereich Callcenter, welche die Kosten für die erfolgreiche Vermittlung tragen.
Mit dem Absenden der Bewerbungsunterlagen erklären Sie sich damit einverstanden, dass Ihre Daten im Rahmen unserer Vermittlertätigkeit elektronisch verarbeitet und gespeichert werden.
Unsere ausführliche Datenschutzerklärung finden Sie unter: https://www.perzukunft.de/pages/data-protection
PerZukunft Arbeitsvermittlung GmbH&Co.KG
Schildhornstraße. 92 12163 Berlin
Julia Schmitt
+49 30 2065800
[email protected]
BA